One year ago I started an experiment that many of you have participated in (perhaps unknowingly):
I started a print newsletter.
Newsletters are so “in” right now. Everyone kept telling me “You need a newsletter.” blah blah blah…
And I kept resisting.
Like, look, I write a lot of email newsletters for clients, so I know they work. I know they’re fun to write (for me). I know how effective email is.
But, I reasoned, everyone already has an email newsletter. How many emails can one person read? Usually far fewer than the number they’re already subscribed to.
As I examined why I was feeling so much hesitation, an idea formed. What if I didn’t send out an email newsletter? What if I sent it to people’s actual mailboxes? Like… in print?
The Experiment
My basic premise for the experiment was simple:
Instead of offering people yet another email newsletter, I will offer a monthly print newsletter at a super low cost (just covering expenses).
My hypothesis was something like:
People love novelty, and they’ll be more interested in something tangible that comes to their real mailbox than another email newsletter. Plus, I’ll enjoy it more, which will make the output better for the reader.
I time-boxed the experiment, giving myself three months to test the idea. My “factors” for the experiment were simple:
- Did I enjoy making it?
- Did anyone else seem interested in receiving it?
If no to either, then I would scrap it; if yes to both, then I’d keep it going.
My main hesitation was that I thought people wouldn’t be interesting in paying for a newsletter when there are sooooo many free ones and basically more digital content than one could ever consume.
About which, I was quite wrong.
The Early Days
I started by emailing a small group of freelance friends and my US-based clients and invited them to sign up. Seven people got my very first edition.

For the first few months, nothing much happened.
I didn’t talk about it online, or anywhere really.
I didn’t invite more people to sign up.
I didn’t really… do anything 🤷♀️
I enjoyed the process of making it, and a few people emailed me to say they loved receiving it, so I kept going.
But (obviously, or else I wouldn’t be writing this) something interesting started to happen.
I started getting DMs about it (“Um… I heard you have a print newsletter?”) and new subscribers. People who knew me reached out to talk about it. People who didn’t know me were signing up just because it sounded cool. I got a handful of new subscribers in the spring, but my list more than doubled over the summer, and grew even faster throughout the fall.

What happened?
Marketers be marketing
Word got out, folks were yappin’, call it what you will.
Sometime around late-spring / early summer, other people started talking about my newsletter pretty consistently. Even though my list was still pretty small at that point, someone would post about it with almost every new edition, which created a little flywheel of new subscribers each month. I was a little surprised and also thrilled that people were finding it interesting enough to share with others.
Then, I compounded things a bit by pulling together a really special summer issue — a tabloid-sized newspaper with essays, games, and even guest pieces from a few of my early readers.

That issue was so fun to make and people really loved it. My list grew a TON after that edition.
But by that point, my perspective was changing too.
In the beginning, I mostly thought of my newsletter as a fun little way to stay in touch with folks who knew me or had worked with me. It was a creative outlet and also served the purpose of helping me keep up with folks, or at least, stay top of mind.
But by the summer, I was viewing it — and many of my readers were definitely viewing it — as a “product” in itself.
I started talking about it online, in public spaces and in private conversations, and the flywheel was rolling. I still have never marketed it a ton, but the audience was there and they were excited about it.
By the end of the summer, around 2/3 of my list were people who didn’t know me or knew me only cursorily — they were just excited about the newsletter.
Growing like a weed
I haven’t been very consistent about tracking growth (or where people found me from), because… well, because honestly, it wasn’t a major interest for me. I wasn’t really trying to grow the list, or expecting that it would.
Overall, there have been two really noticeable growth peaks:
- The biggest growth in my list came after my special summer issue (I saw a lot of posts online about this one too). I think it was really splashy and definitely unexpected, so people were really surprised and delighted by it. (I was also delighted to see everyone’s reactions!)
- My other biggest time of growth was in the late fall. People were definitely posting about it, I was posting about it occasionally (~once a month) and I mentioned it on a few podcasts I went on.
My approach has been pretty much the same: I make something I am interested in, and I try to find the other people who are interested, too. But seeing how many people have been really excited about it, I am slightly more interested now in finding those other people. It’s definitely niche, definitely not for everyone, and I think that is good! But I do want the people who it is for to be able to find it.
I was also really hoping that it would provide a way for me to stay in touch with clients, other freelancers, and general “work people,” and I think it has knocked that hope out of the park. I’ve connected with so many people this year who I likely wouldn’t have otherwise, and I hear from folks every single month after my newsletter goes out. Sometimes I get responses to my email newsletters as well, but usually not. My print newsletter always does, and that’s really important to me.
Looking back, I think my hypothesis was more or less spot-on:
People love novelty, and they’ll be more interested in something tangible that comes to their real mailbox than another email newsletter. Plus, I’ll enjoy it more, which will make the output better for the reader.
People did love receiving something in the mail, people loved that it was fun and different and ~exclusive~ to print. Also, I do enjoy working on it more than I enjoy writing my (actual) email newsletter, and I think readers do sense that joy in the output.
All in all, this experiment has been a smash success, by my standards.
By the Numbers
One thing I LOVE about this newsletter is that there aren’t very many metrics I can track. I love it not because metrics aren’t important — but because I can’t obsess over them if there aren’t any. I know who’s subscribed and if someone unsubscribes. That’s about it.
Here’s the best “by the numbers” breakdown I can offer:
Total envelopes sent in 2025: ~200
Open Rate: ~100% (assumed 😉 )
People’s favorite issues: The summer newspaper edition, the advent calendar, “Goodnight Work,” and anytime I included stickers
Number of times I heard no feedback on an issue: 0
Unsubscribes: 28% of my total list (people who have ever subscribed) have unsubscribed. This feels like a pretty good rate to me, considering that the vast majority people who sign up now have never heard of me before. I do offer a free trial month, so a lot of these were folks who signed up for a free trial and didn’t continue.
New clients who have found me through my newsletter: 2 (so far, that I know of)
Some hard parts
→ Stripe was a learning curve. In general, Stripe is a good platform and gets the job done, but setting up pricing, sales tax, international shipping, embedding the payment links, etc. etc. etc. required more Googling and Help-Center-reading than I would have liked. (No shade to Stripe.) Overall, I’m happy with Stripe, but I didn’t know what I didn’t know and ended up with several messy workarounds that I’m still working on fixing.
→ Free trials without a credit card saved. When I first set up my checkout page on Stripe, I didn’t check the box to require folks to add a credit card when signing up for a free trial. As a result, when their free trial ended, it just… ended. Whoops. I ended up doing lots of emailing to individual subscribers having to say “Hey, this is awkward, but if you don’t want your free trial to end you have to add a card…”
Some folks were probably happy to let their free trial end automatically, but some folks didn’t want that and then it was kind of a weird process to fix it. I’ve since fixed this, so you add a credit card when signing up, and then Stripe notifies you before it charges you for the first month. Much easier.
→ International shipping. About half of my clients this year were / are based in Europe or the UK. And international shipping is a beast 😩 I didn’t offer it at first because it was a lot to think about, but that also meant that I left out people I’d really like to have included. I do offer international shipping to many countries now, but it’s still a beast (and do not get me started on international sales tax laws).
→ Scaling. This isn’t really a scalable project (and I’m not sure it needs to be, or that I want it to be.) But as my list has grown, scale has continuously confronted me. Every month, I hand-draw and -write the original copy, make copies, get it printed, fold each issue, address the envelopes, etc. etc. In short: I do each step by hand and I think it adds a little je ne sais quoi to the final product.

BUT: I don’t know how much bigger my list can grow before that becomes unsustainable — and I’ll need to either cap my list or start doing fewer steps completely by hand.
I also learned a lot about what can scale. For example, I had a great idea for one zine that would include a little paper “window” on one page that would open to reveal something behind it. Then I thought about cutting that window open and pasting the thing behind it 40+ times on each individual zine… and quickly scrapped the idea. So there are things like that, too.
Scale is helpful in some ways (a larger reader base gives me a little more leverage with funds to do more cool things), but it also places limits on what is feasible for one person to create and duplicate. (And I have pushed those limits, looking at you Advent calendar, cough cough.)
Big learnings and takeaways
→ People can sense the joy in your work (or not), and they do care.
By far, the most common feedback I receive on my newsletter is some variation of “this is so delightful.” Yes, it’s fun to get something in the mail. Yes, stickers slap. Yes, it’s really exciting to see a colorful envelope addressed to you and briefly wonder what fun little thing will be inside this month.
And also, people regularly tell me that they can sense my delight in making it. “I can tell you’re having so much fun with this.” “No one’s having fun with content like you right now.” “It’s so great because I can feel your joy in making this.”
I think that’s part of what makes it special. We can argue up and down the river about how not all content needs to be delightful, blah blah blah and that’s 100% true!! But when we do create something with joy, with intention, when something is very meaningful to us and we are able to share it with others, I think it can resonate — and be remembered — in a much deeper, richer way.
→ Print is so back, baby.
I’ve been seeing SO many other brands and companies start experimenting with print again this year. Perhaps a case of seeing a yellow school bus because I’m looking for one? Totally could be.
But me seeing it also means that it is happening. Print is novel, fun, memorable (often), unexpected, and much less saturated right now than most (all?) digital channels. If you have the resources and the option to experiment with it, it’s worth considering.
→ Yes, zig where others zag — but also, when you can, listen to what makes you YOU.
This is true on both a brand and a personal level.
A lot of people see my print newsletter and think “OH, that is such a good example of zigging where other people zag! Do something different!” And YES. That is totally true. AND also: part of why my newsletter resonates with readers (I think) is because it is so me.
I mean that to say: I thrive with thoughtful, artful, long-form; slow and intentional processes, and space to experiment with lots of ideas. When I’m trying to turn a profit, or when I’m working with clients, I still lean on those skills, but obviously there are also more limitations. Necessarily.
But in my newsletter, those skills are fully highlighted and also serve the medium and align with the output. It’s not a Venn diagram of my best skills and what the project needs, it’s a circle. As a result, I really enjoy making it (see point #1) and it creates a result that’s unique and new, etc. I’m working within my strengths and joys, and it shows.
On a brand level, I think there is so much room for brands to be really leaning into whatever unique thing about their brand they want to highlight and making that a bigger part of their content and marketing. You don’t have to have a blog, or an email newsletter, or a podcast, or a YouTube or a whatever if it doesn’t fit your brand at all. You should lean into what does fit your brand like a glove — something you can do better than most other people — and let that really shine.

→ Good content should connect you to your audience, and connecting with your audience makes for good content.
One of the best compliments I’ve gotten about my newsletter is from someone I didn’t know prior. In a post they made complimenting my work, they said that getting my newsletter “makes [them] feel like they have a friend.” 🥹
Now, this isn’t the point of all content, but most content should do some connective work. If content is not connecting and resonating with your audience, and it’s not going to change anything about your business or your customers, then what’s the point?
B2B content isn’t art. It doesn’t (shouldn’t) exist for its own sake. It exists to do something.
And one of the things it should do is connect you with your audience.
The flip side is also true: connecting with your audience makes for good content. This is something I feel like everyone knows this and yet it often doesn’t happen. I’ve worked on teams in-house where I talked to customers every day (!) and I’ve worked on in-house teams where I rarely ever talked to customers, so I understand it’s a lot easier said than done.
But ideally, good content shared well gives you an avenue to connect with your customers or your wider audience regularly — to have conversations with them, see what’s resonating, what’s on their minds, etc. etc.
→ Life is good when you slow down.
In today’s fast-paced digital world… it’s good to slow down. A lot, if you can.
The process of making, printing, folding, packaging, and shipping this newsletter is slow, since I do it by hand. There are plenty of ways I could speed it up; so far, I’ve chosen not to. I don’t believe this makes me “better” than other people or assign any moral value to this, but I do believe it has made my life a bit better than it was before.
I really enjoy (usually) the slow, repetitive process once a month. It’s like knitting or coloring, where your hands are working but your brain can kind of check out or slow down. It’s a great time to listen to podcasts or catch up on videos I’ve been meaning to watch or just let my mind wander (and sort through problems and ideas).
In work, we’re constantly asked and expected to accelerate, often far beyond a “human” pace of working. This project has really highlighted for me how valuable it is — for all of my work — to have some work that just goes slow.

→ Experiment more.
I love doing experiments like this, and I’ve done maybe a half-dozen in the past. Usually I don’t run them past the experiment period, but this one I did, and I’m so glad I tried it. When you’re running a brand in-house, making time, space, budget, and energy to experiment is so hard. But I’ve had some of my best offers, work, and projects come out of small experiments, so I highly, highly recommend experimenting with small tests whenever possible.
Early on, I spent about $10-20 and maybe 5 hours a month making the newsletter. Now, I spend a lot more (on both fronts), but it’s also no longer an experiment — it’s something I’m intentionally choosing to invest in. Starting it as a low-risk, small experiment gave me a way to see if it was worth a bigger investment, without losing too much time, energy, steam, etc. before it ever got off the ground.
Also, meta, but I also experiment a lot with the newsletter itself! If I should blend print and digital, what people respond to, what stands out to people, what is enjoyable to make, what’s possible to make…. etc. etc. I also experiment with lots of formats, including zines, comics, newspapers, essays / letters, and so on. I think this worked well for me (not feeling stuck to a single format or output, seeing what worked) and also for my readers (novelty, excitement, anticipation, etc.).
The idea itself has evolved a lot too. I started with one idea of how the newsletter would look, what kinds of themes and topics I would write about, and so on — and by the end of the year, that has shifted, too.
So moral of the story: be willing to experiment, play around some, test stuff out, and let your ideas evolve as you see what works and talk to your audience. ✅
What’s next
- I am keeping the print newsletter going, of course!! If you aren’t already on the list, you can sign up here, and I do offer annual subscriptions as well.
- I’m launching my next experiment in the next few weeks 👀 Some of you are already a part of it (!) but if you don’t know yet know what I’m talking about, you’re in for a real treat.
- I’m always experimenting, playing, testing, trying. Yes, the things we know work, work for a reason, and we should keep doing those. But it’s also worth testing and experimenting to see where you can align your work with your “zone of genius” and what things that are uniquely you could serve a real need for others. That’s true for me and for you! 🙂






